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What we will never ask you for.
This is the objection that stops most reviews before they begin, and it is a fair one. So it is here in plain words, where you do not have to ask for it.
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No online banking login
Never, for any reason, on any review. Not to speed it up, not to check a figure, not when the answer would be more accurate. There is no version of this review that needs it.
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No bank credentials
We have no ability to move money and no interest in doing so. If you sent us one, delete it from your sent items and change nothing else. We would not know what to do with it.
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No login to your accounts system
Xero, QuickBooks, Sage, NetSuite: not the login, not a read-only view, not a screenshot of the dashboard. A ledger export is sufficient and we ask for nothing beyond it.
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No authority to move anything
Every payment decision stays entirely with you, at every stage. If a finding says a payment was duplicated, the decision to raise it with the supplier is yours. We do not contact suppliers on your behalf.
What we do ask for
Files, and two written answers. The accounts payable ledger export as CSV or XLSX, the invoice PDFs for the period, a payment file or bank statement if you have one, your purchase order register if you keep one, and anything you have already queried.
The two questions are worth more than the files: who approves invoices above what value, who can change a vendor's bank details. Together they tell us where a leak would come from, which is worth more than another month of invoices.
PDFXLSXCSVTSVTXT
A phone photo of an invoice cannot be read reliably. Ask for the original rather than let us work around a gap in what you sent.
Ask us what a review would needYour files
Read here, and going nowhere.
Your invoices contain names, addresses, bank details and trading relationships. They are treated accordingly.
No upload
Files arrive by email and are read on our own machine. Nothing is sent to a service, a website or a third party, and there is no account for you to create.
Kept for the review
We keep them for as long as the review and its follow-up last. Ask for them back at any point and we send them straight on.
Never named
No client is identified in anything we publish, and no case study goes out without written sign-off on the exact words. This is not negotiable.
Before anything leaves your building
A mutual NDA, before the first file.
We ask for this too. A mutual non-disclosure agreement and a data processing agreement, signed by both sides, before any invoice leaves your building. Ours is ready to sign and takes minutes.
We also do not take on a matter involving a live dispute between you and your own auditors without written disclosure first. If that is your situation, say so in the first email and we will say honestly whether we are the right people.
Not an accusation
A report is written in neutral language, about the process and never about your people. It is not to be used against your own staff.
And we never inflate a number to avoid an awkward finding.